Cancellation policy

At WilsonHaus Coffee, each order is roasted and prepared in small batches to ensure freshness and quality. Because of this production process, all orders are considered final once they are placed.

Order Confirmations

Once your order is submitted and payment is processed, it immediately enters our fulfillment queue. For this reason, we are unable to cancel, modify, or refund orders after checkout.

Limited Runs & Small Batch Releases

For limited production runs and specialty releases, inventory is reserved at the time of purchase. Cancellations would impact inventory allocation and small-batch planning, so these orders are also final.

Exceptional Circumstances

If you believe there has been an error in your order, please contact us as soon as possible at info@wilsonhauscoffeeco.com. While we cannot guarantee changes, we will review requests on a case-by-case basis if fulfillment has not yet begun.